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Fixing Mattermost mobile client reconnection issues over HAProxy

As I already have a reverse proxy, when the Mattermost installation documentation told me to set up a separate Nginx instance as a proxy in front of the server I simply skipped the chapter. I know how to proxy a TLS connection from an inbound port to a backend service.

Unfortunately it had the strange side effect of clients attempting to reconnect in a rapidly recurring way. Very irritating, especially in the mobile client. Then I read in the documentation that Mattermost uses web sockets for its client communication. Usually, this shouldn’t matter to HAProxy – it should handle this just fine – but I’ve had strange side effects with backends some times, and this was obviously such a case.

The solution was simple: Tell HAProxy to tag Websocket traffic, and set up a separate but otherwise identical backend for this specific use case. The net result looks something like this in the config file:

frontend web
    acl host_ws hdr_beg(Host) -i ws.
    acl hdr_connection_upgrade hdr(Connection) -i upgrade
    acl hdr_upgrade_websocket hdr(Upgrade) -i websocket
    use_backend bk_ws_mattermost if host_ws { hdr(Host) -i mattermost.mydomain.tld }
    use_backend bk_ws_mattermost if hdr_connection_upgrade hdr_upgrade_websocket { hdr(Host -i mattermost.mydomain.tld }
    use_backend bk_mattermost if { hdr(Host) -i mattermost.mydomain.tld }

backend bk_mattermost
    server mattermost mattermostsrv.mydomain.tld:8065 check

backend bk_ws_mattermost
    server mattermost mattermostsrv.mydomain.tld:8065 check

We look for the characteristics of a protocol upgrade and tell our reverse proxy to handle that data flow separately. This was enough to solve the issue.